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IMAP & SSL questions
| Posted by segen77, 05-06-2010, 09:56 PM |
| Heres my situation, and Im hoping someone can help. I have a domain setup (Plesk Linux VPS) and Im trying to get my IMAP working on my Motorola droid phone. I have it connecting to outlook 2003 on my computer both sending and receiving (mail.mydomain.com) just fine. When I set it up on my phone using the same settings as outlook, I can only receive, I cant send. If I use the gmail server to send out on (which uses SSL on pt 465) it works, but then it shows my gmail address and not my domain address. Im thinking about trying to get an SSL cert to test and see if I can replicate the settings used for gmail to get my personal domain to work. Ive found a standard SSL on godaddy for $13, and would like to know if this would work for what Im trying to accomplish.
Thanks
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| Posted by cagoon, 05-06-2010, 10:51 PM |
| why don't you host your email with google? it's probably more reliable than any setup you can manage and it's free too..
http://www.google.com/apps/intl/en/group/index.html
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| Posted by kpmedia, 05-07-2010, 05:40 AM |
| Why would Google be any more reliable than a VPS hosting its own mail server? (Answer: it' not.)
Personally, I think the Gmail interface is garbage. The DNS setup can also be voodoo in Plesk. I'd much rather have a well-functioning server of my own, that I can backup, as opposed to just blindly trusting Google with company mail.
I'd also like to see the answer to segen77s question. I've been looking into this myself.
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| Posted by cagoon, 05-07-2010, 08:11 AM |
| so you're saying google's service is as reliable as your 10 dollar vps? get over yourself, dude.
btw, hosting your own dns is the stupidest thing you can do as well. for the same reasons.
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| Posted by segen77, 05-07-2010, 08:40 AM |
| Look. I'm not here to get this thread turned into a pissing contest. I'm here to get an answer.
The reason that I want to keep google out of it completely is that I don't want any e-mail I send out to any client to show my gmail account. Everything that I've looked into (including your link) indicates that this will be the case. The $50 premium service from google in your link may not be the case, but I personally would rather find the answer to my problem rather than a work around.
If there are any other suggestions, please feel free to let me know.
Thanks
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| Posted by xtrac568, 05-07-2010, 03:53 PM |
| you say that email receiving is working on your phone, which means you don't have a problem with IMAP but SMTP instead (because smtp is used to send email).
so it works with gmail on smtp-ssl 465, but what port have you tried when connecting to smtp on your mailserver 25 or 465? and what error message comes up (if any) on your phone.
just saying "I can't send" is not enough information for anyone to troubleshoot your problem.
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| Posted by segen77, 05-07-2010, 04:18 PM |
| on phone.
smtp mail.mydomain.com pt 2525 (i couldn't use 25 due to known restrictions with my isp at home) security type = none, no authentication.
i get error "connection error"
if i try to use authentication, it wont even allow me to get past the setup screen. i get error "authentication methods are not supported by this server." this is using the standard mail app on the droid.
I hope this helps.
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| Posted by Senator B, 05-07-2010, 05:34 PM |
| If you're able to send from the desktop with exactly the same settings, then the problem almost certainly has to be on the phone end. Have you checked any of the various Droid forums/Moto support/etc. to see if there are any known problems with SMTP authentication, non-standard ports, and so forth?
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| Posted by segen77, 05-07-2010, 05:58 PM |
| yes, and they have been no help.
I assume that there's a port restriction on the phone, and this is why i asked the initial question if the godaddy cert would work the same as using the gmail smtp.
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| Posted by Senator B, 05-07-2010, 07:29 PM |
| Doesn't surprise me that Moto is useless. I suspect you'd have better luck posting this on a board dedicated to Android phones than here - I've got a G1, but I've honestly never tried to set it up like you're doing, so I'm not much use, sorry to say
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| Posted by segen77, 05-07-2010, 07:33 PM |
| not to be rude, but posting just to say you don't have an answer is a bit redundant.
I really just want an answer to the SSL question originally posted. I can test from there with my own setup.
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| Posted by Senator B, 05-07-2010, 07:38 PM |
| Helping to identify the problem is hardly redundant.
Since you think you've found the answer, why don't you try it and tell *us* if it works? This is not exactly a common situation you're describing, and you really shouldn't be surprised if nobody else has encountered it before.
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| Posted by segen77, 05-07-2010, 07:43 PM |
| i think the original question may have been lost in all of the talk about the droid. All i really want to know is if the $13 SSL cert will allow me to install on the server for purposes of mail, and then I can setup my phone and outlook to use pt 465 and ssl to authenticate the outbound. It just comes down to not understanding ssl very well, and especially the differences between the $13 one and the $100 one.
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| Posted by cagoon, 05-07-2010, 08:13 PM |
| just to clarify, there's no "gmail account" in all of this. you get the gmail interface with your own domain. all your emails are @yourdomain. the only way a client would know that you're using google, is if they check your mx records.
this way, should your host have any issues, your email services will be up and running, this of course assuming you have 3rd party DNS as well.
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Last edited by bear; 05-16-2010 at 03:02 PM.
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| Posted by xtrac568, 05-08-2010, 11:44 AM |
| I'm not sure does plesk supports smtp-ssl 465, if it does, you can use self-signed ssl certificate which you can make for free. But if your mobile does not support self-signed ssl certificates, but instead only verified ssl, then you'd have to buy e.g. godaddy ssl.
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| Posted by kpmedia, 05-12-2010, 06:05 PM |
| There is no ability to backup the server. You just have to trust Google. That's not a smart business decision. Anybody that's been around for a while has seen the free services crash at one point or another, and the reply is always along the lines of "oh well, sorry, you weren't paying us for anything anyway, your stuff is gone now, thanks for using our service".
Therefore Google/Gmail in any form, is not an option, hosted or not. Same for any other freebie service.
It is supported.
Self-signed, however, is unlikely. Even many browsers are now rejecting access to self-signed certs. Self-signed is just as bad as not having one.
Last edited by kpmedia; 05-12-2010 at 06:10 PM.
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| Posted by balance11, 05-12-2010, 08:49 PM |
| The restrictions on TCP port 25 that your home ISP has, most likely don't apply to your phone internet connection. Have you tried to connect to the smtp server running on your VPS using the standard SMTP port 25, with no authentication (since your phones does not support any SMTP authentication)
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| Posted by kpmedia, 06-07-2010, 02:22 AM |
| It doesn't work. That was the first thing that was tried.
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| Posted by ActionG, 08-26-2010, 03:44 PM |
| Thanks! This thread is kind of old but it really helped me.
I had the exact same problem as OP (segen77). Motorola Droid, Plesk managed site (shared) from theplanet.com.
I solved it by enabling SSL Support via PLESK-setup. Then on the droid email client outgoing server settings I used:
[SMTP server] = mydomain
[Port] = 465
[Security type] = SSL (Accept all certificates)
[Require sign-in] = OFF (unchecked)
This worked for me. I am now able to send e-mails from my droid.
Problems (that I probably caused).
I use MS-Frontpage and have the frontpage support installed and running. I originally turned enabled BOTH the "SSL Support" AND the "Use a single directory for housing SSL and non-SSL content" in PLESK.
I check my website and somehow this wiped out my Frontpage THEME and SHARED BORDERS.
I then decided to only enable the "SSL Support" and disable the "Use a single directory for housing SSL and non-SSL content" in PLESK.
The THEME and SHARED BORDER removal was easy enough to fix but it did cause some aggravation
Hope this helps
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