SplashHost vs. HttpMe

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Posted by willard, 01-07-2003, 06:51 AM
Hi All, I wondered if I could just ask opinions on this: I'm currently with SplashHost and have been for several months now, but have noticed a deterioration in service quality recently. Due to this, I've taken a look at HttpMe.com and wonder why I'd not heard of them before! I can't see any justification for not moving? Alan at SplashHost is a great guy, don't get me wrong.. but Robert @ HttpMe seems to offer more; monitoring server uptime (here) more closely. My £20 plan at Splash is equalled (at least I think so) by HttpMe's $25 (£16) plan, and so I just wanted to ask anyone; is there anything I've not noticed in planning this move, and are there any other hosts I've missed? What would everyone else do: move (and to where), or remain? Thanks All, Willard.
Posted by UH-Matt, 01-07-2003, 07:01 AM
Well if you are not happy with the current service then consider a move, if you are happy or see it improving dont. I can vouch for httpme being a great service - you need to weigh up the hassle of a move with the advantages gained by getting a new host. hope that helps
Posted by morphinelips, 01-07-2003, 10:52 PM
I am with Splashhost and curious to hear about how your service has been deteriorating? My site and email went down for about 15 minutes a few nights ago, but that has been the only downtime I have experienced with them.
Posted by Alan - Vox, 01-07-2003, 11:03 PM
There have been problems with dos attacks lately... my providers are taking longer than I would like to setup the hardware needed to prevent the issue. Once thats done thought there shouldnt be any more problems *fingers crossed* Also I do monitor uptime very closely, I have a seperate server just for my site and it checks to see if the other servers are online every minute.
Posted by johnnycs, 01-08-2003, 12:05 AM
Hello, The name SplashHost is coming up here more and more, just not in the positive side. This is email from my customer I got this morning and I'm on superfastserver with Alan. "Hi Johnny, My e-mail and web site are not performing very well if at all. Please check it out. I hope you can change servers because the one you are using is worthless as tits on a boar hog!... " Alan, what are you doing to correct a/ - 4 days old email forwarding problem? b/ - server crashing problem? Alan this is todays email - the server is still crashing. About 8 times today and it slowwwwwwwwwww JC Last edited by johnnycs; 01-08-2003 at 12:30 AM.
Posted by gazibidian, 01-08-2003, 12:10 AM
I'm an HTTP user. Have been with them for 3 months. The nice thing about HTTP is it's one huge forum. So you can in effect go back in time and see all that's been going on over the last year. I'm extremely happy with the service. I mention the forum because a lot of people will say "3 months ain't nothing." This is true, but take a look at the forums and get a feel for it. I've submitted a few requests and posts for support and usually get an answer within a few minutes. All of my requests have not been due to issues on the server, more regarding various things I wanted to see if possible to implement. gaz
Posted by Alan - Vox, 01-08-2003, 12:13 AM
The server you are on did have major problems with crashing, that is now resolved. How ever there is still a problem with dos attacks thats affecting some servers. There should of been a firewall setup last week but my provider has still not done that. Once that is done there should be no more issues. I will update your ticket in regards to the e-mail forwarding problem.
Posted by johnnycs, 01-08-2003, 12:45 AM
Alan, you have 2 hosting business 2 support forums and I come here to get updates, isn't that interesting. I need to post here to get a updates on superfastserver issues... Alan I got your email. Thank you.
Posted by Alan - Vox, 01-08-2003, 12:49 AM
You dont need to post here, I still reply to e-mails and support tickets... >>It has been inaccesable twice today i believe for short periods of time because of the dos attacks. It has not crashed completely at all as you can see by executing the command uptime on the server. 11:51pm up 5 days, 3:42, 2 users, load average: 0.95, 1.55, 1.57
Posted by willard, 01-08-2003, 05:31 AM
Hi All, Alan, if you use a special standalone server for monitoring, why don't you publicise this and give us the URL? AussieBob does, and it gives me immense confidence to look at it... and I'm not even a customer (yet). I feel I agree with johnnycs to a large degree. I think if anything, this thread confirms the idea of moving. I do think Alan does a good job, but with so many customers (with Splash & Ripple Hosts), he simply doesn't finish off all support requests that you may log via AOL IM or the support desk. Splash was the provider of choice 6 months ago, but I fear growth has rendered them inferior. Thanks for your comments everyone.
Posted by Alan - Vox, 01-08-2003, 07:28 AM
We use netsaint for the stats, im not sure if its possible to get reports to publise from that. Its not something that has been requested until now but it something that I will look into. Willard can you please pm with what server you are on and your account name. We have had severe issues lately and support may of suffered a little, how ever support should be back to its usual again now.
Posted by Choppy, 01-08-2003, 10:00 PM
I believe what Alan built is an excellent business. He is good to have chats with over various topics etc. From what i have heard and read by some customers that have multiple reseller accounts is that Splashost is still one of the best around. Kind regards Phillip
Posted by etreus, 01-11-2003, 02:24 PM
I have opened a reseller account with Splashhost since April 29, 2002, and have not had problems like mentioned here. I keep an uptime record of some of my accounts, checking the servers every 15 minutes, since then. The report I have gotten just now for one of my domains is that it has been down something around 1072 minutes since then. It is not bad at all, nevertheless I would prefer somewhere closer to 100%, but for the price, I am staying with Splashhost. If I was not checking this very often, I would not even have noticed the downtime.
Posted by morphinelips, 01-12-2003, 06:42 AM
I agree that Splashhost is a good company, the best of the four hosting companies I have been with so far. I have only been with Splashhost about 3 months or so, but I have experienced virtually no downtime, and Alan usually responds to my emails within 10 minutes or so. Honestly, I feel better having my reseller account through Splashhost because I know that he wants to keep me online as much as I want to keep my client's online. (that sounded like a bad advertisement, didn't it?) I found out about them from a thread awhile back, and the thing that sold me on them was that someone mentioned that there had once been a message on the splashhost front page that said something of the essence that they weren't accepting new customers until they had acquired more servers. That sounds like the definition of responsible hosting to me, and so rare these days..
Posted by willard, 01-12-2003, 06:51 AM
I agree with you morphinelips, but in the last couple of months (especially with Alan adding RippleHost to his burden), he's becoming more thinly spread. Broadly, I agree with what you say, but you can get an even better deal (in my opinion) elsewhere right now, with Unitedhosting.co.uk or HttpMe. The hosting business moves fast. Alan was at the top of the tree, but United & HttpMe seem to have edged him at this time.
Posted by Alan - Vox, 01-12-2003, 10:18 AM
That doesnt make any difference to the service at Splash Host, ripplehost is an automated system, its basically just one more server for me to manage. Service may not of been as great the last 2 months, but im pretty sure its getting back to the way it use to be
Posted by RH Robert, 01-12-2003, 10:37 AM
Ripplehost? $9.99/year hosting? Alan, do you really think this type of business model is sustainable? How can you provide support? I am sure you know what kind of client less than $1.00 month hosts attract, and I never thought to see you offer this. Just another "I can go lower than you" host. I hope this doesn't negatively affect SplashHost in any way.
Posted by Alan - Vox, 01-12-2003, 10:38 AM
We dont provide support...
Posted by mdrussell, 01-12-2003, 10:43 AM
Alan has proven his ability to run a succesful business in SplashHost and I know he has put a lot of work and planning into Ripplehost - I'm sure he'll be succesful in this venture.
Posted by Alan - Vox, 01-12-2003, 10:43 AM
Ive got a business plan here showing a nice profit
Posted by The3bl, 01-12-2003, 10:44 AM
Don't take it personally but that sounds so much like jumping to the flavor of the month club to me. I am competitors with all 3 of the host you mentioned and I do not think there is anything wrong with any of them, all 3 are good companies but like every hosting company out there all of us will at some point in time go thru a rough spot. I do not care how good you are there will be something happen that throws everything out of whack for a small bit. I think Alan has shown he has staying power and can be trusted. Rather than giving up on him maybe give him a little more time to right the ship. I have every confidence he will. Remember there is no perfect host there is only the host that is perfect for you, pick and choose accordingly.
Posted by Aussie Bob, 01-12-2003, 10:55 AM
Tough business model there, IMO. By the time you take out server prices [unless you're carving these accounts off a WHM account on your current server], credit card processing, support prices [yes, you'll still need to provide tech support even though you use a "forum support model"] and all the other prices of business, not many $$$ left at the end of the day when you only charge 10 bucks a year. Anyways, hope it all works out.
Posted by RH Robert, 01-12-2003, 10:58 AM
Don't get me wrong, I think SplashHost is a great company. I have a secondary account with Alan myself, and have very few problems. He does a good job. But a 9.99 year host bothers me, I don't care who they are. Many of you that will be quick to say Alan will be successful, or that it's a great venture, are the same ones that shred any other company offering super cheap hosting plans, including those that are 2 or 3 times the cost. You can't have it both ways... either it's viable to host at these costs, or it's not. If it is, then a lot of apologies need to be made on this board. If it's not, then shred everyone equally. No favorites. Many of those ripped on for super cheap hosting may be very good companies, and they are not being given a chance. Many are horrible. Same with higher priced companies also. A business model is a business model..... if it works for one company, it will work for another. Sorry for going slightly off topic.
Posted by mdrussell, 01-12-2003, 11:01 AM
I wouldn't be quick to jump in and say it can't be done. Remember when everybody said that RackShack must have been losing so much money when they started offering Raqs, then whitebox servers at $99 per month? 18 months later they are still going strong. I haven't seen Alan's business plan so I cannot comment on what he expects to achieve, but based on his other achievements I have no problem in believing that this will be succesful. A business model may be a business model but it takes the right person / team to make the business model work.
Posted by Aussie Bob, 01-12-2003, 11:02 AM
Ahhhh, not really. It depends who's driving the business model.
Posted by The3bl, 01-12-2003, 11:18 AM
Well a dollar a month hosting model can work out if your support cost are covered elsewhere already with paid staff sitting around anyway. But the one thing I have yet to get around is the CC processing fees take a chunk no matter how you cut it. That is a tuff business model and to me yearly hosting is a bad deal anyway, the customer becomes a liablity after a few months on the books not an asset. I wish Alan all the best in that venture, but I thought this thread was about SplashHost not Ripplehost.
Posted by RH Robert, 01-12-2003, 11:26 AM
I disagree. If it's followed, it will work for whoever implements it. This is based on the assumption that the company actually wants to succeed, and they follow the plan. But I guess I shouldn't assume anything. I wish Alan the best, and hope it works for him, then he can sell his model to all the other low cost start ups.
Posted by Alan - Vox, 01-12-2003, 11:33 AM
People should remember that its not using the same model as ohter cheap hosts... unless you have a copy of my business plan sitting there I also dont think you should be saying that it wont make much money. Ripple Host is setup to make as much money as Splash Host with less work. If it takes off as well as I hope it will then ill be hiring someone else to manage Ripple Host so it wont affect the service at Splash Host
Posted by RH Robert, 01-12-2003, 12:02 PM
There is a God! That was my concern, and you addressed it. Thanks, and good luck
Posted by OJI, 01-12-2003, 01:18 PM
Just had a look at ripple host - think it is a great idea - and I am pretty sure it is financially viable. Think about it - do some maths.
Posted by Aussie Bob, 01-12-2003, 01:20 PM
Care to show us your "maths"??
Posted by Alan - Vox, 01-12-2003, 01:39 PM
I think you should maybe take the ripple host viability topic to a new thread.
Posted by OJI, 01-12-2003, 01:49 PM
Yes i will lol I have a similar system set up myself. Say you spend $150 on a dedicated server with 2x200GB HD and 500GB transfer. You could fit 450 of the RippleHost accounts on there (overselling a few I know) Spend $50 on the Cpanel License. So - every month you spend $200 on the server Every month you get 450 dollars $200 profit.
Posted by OJI, 01-12-2003, 01:52 PM
AND - because it is an annual payment. so you need to have at least 20 signups a month not to delve to deeply into your own pocket. Last edited by OJI; 01-12-2003 at 04:27 PM.
Posted by zipcode, 01-12-2003, 07:51 PM
20 signups a month is not a hard target to hit, especially when the price is as low as it is with ripplehost. It's a bargain
Posted by SoftWareRevue, 01-12-2003, 07:58 PM
That's a good idea. Has the thread starter's concerns been answered?
Posted by Aussie Bob, 01-12-2003, 09:53 PM
You'd need to bump that $200 up a bit too. Wahoo - $200/mth gross profit per server. So you need 10 servers full to make any kind of gross income? Let's not forget to add in all the other prices of doing business too, like credit card processing prices, support prices, taxes, accountants fees....etc.....etc. Hardly worth getting out of bed for.
Posted by Alan - Vox, 01-12-2003, 09:55 PM
The numbers you are using are not correct.
Posted by KualoJo, 01-12-2003, 10:14 PM
Bob, I think this is a rare occasion where you are over-stepping the mark here. If you think Alan's business plan isn't great, then so be it, but the way you are stating this in the thread just sounds like you're unreasonably bashing another host. You don't know what his business plan is, so I don't really see how you can be possibly making the statements that you are. Although indirectly, what you are saying seems to imply that you don't think that the company can, in a financial sense, succeed. I don't think its very ethical of "you" to be doing so, especially when the thread topic is asking for a direct comparison between both your companies. I'm sorry, but that just seems a little off to me mate. Jo
Posted by Aussie Bob, 01-12-2003, 10:21 PM
Hardly "bashing" anyone's business model, Jo. Someone asked about that business and how it could impact Splashhost. [fair question] The discussion then evolved into the vialibility of that model. [yes discussion can/does and will evolve inside a thread] I added my 2cents worth [as usual ] and here we are. Hardly bashing anyone.
Posted by KualoJo, 01-12-2003, 10:36 PM
Fair enough, maybe its just me then. I just felt that your posts were fairly negative whilst talking about a competitor, and in a thread comparing you both it just didn't seem right to me. Perhaps 'bashing' is the wrong word, but as I am entitled to my own opinion, I still believe your comments to be inappropriate in this certain scenario. You're of course entitled to yours, so if you don't believe that to be the case then so be it.
Posted by UH-Matt, 01-12-2003, 10:37 PM
200 per server per month isnt a bad profit if you plan to run them light so that the users enjoy low loads and have room to upgrade.
Posted by Aussie Bob, 01-12-2003, 10:55 PM
No worries. I hope the model works. I've seen that forum concept somewhere else too.
Posted by SoftWareRevue, 01-12-2003, 11:07 PM
So, if someone mentions Rob drinks beer. And the discussion "evolves" into Rob and his beer drinking; that's okay with you? Does Rob drink and drive servers?
Posted by Aussie Bob, 01-12-2003, 11:33 PM
Fine with me Dennis, if the discussion is in general context with the thread. How far off that can deviate until it is off-topic, is a matter of opinion. Last edited by Aussie Bob; 01-12-2003 at 11:57 PM.
Posted by mrzippy, 01-13-2003, 01:43 AM
Alan gives the specs and location of his servers for ripplehost on his forum:So we know the approximate cost for this... +- maybe $50 or so. We know the cost of cpanel and the various software he needs. We know the cc fees, etc... And we know the cost of the plans he is offering - his gross revenue. What additional math can be missing? Seems like this business plan is based on: 1. Lots of customers per server. (Obviously lots of overselling. Not necessarily a bad thing.) 2. The hope that the majority of customers won't have problems or need help. 3. The hope that the community of people paying $10/year for web hosting are somehow going to want to support each other. 4. The hope that the community of people paying $10/year for web hosting are somehow going to be able to support each other. The whole thing hinges around the community. If he can develop a sizable community that can support itself, then he's laughing all the way to the bank. It could work. Really, this is an interesting idea. I think that if it is marketed well, it could work pretty well. Some things to consider: 1. This would be a "transient" customer-base. Turnover would be very high for anybody who needs more than a basic plan. 2. Customers would obviously be attracted ONLY by the low price. IMHO, there are many customers who will use this service and find it perfectly fine. The vast majority of hosting customer (personal and business) only need basic hosting and probably won't have a problem. Good luck Alan! Kudos for you to try this out.
Posted by Alan - Vox, 01-13-2003, 02:02 AM
I think youve got a good understanding of how I hope it will work there. I can actually do it without very much overselling, but yes there will be some. I also intend to offer some larger hosting plans, just need to make it so they can automatically upgrade/downgrade without any work on my part.
Posted by mrzippy, 01-13-2003, 02:05 AM
I think it's innovative. All you need is enough customer base to make is "self sustaining". It's every hosting companies dream to have that. All you'd need to do is add servers, kill the occasional spammer, and hang on for the ride! I'm particular others will copy what you are trying to do. Good luck!
Posted by Alan - Vox, 01-13-2003, 02:12 AM
Im sure others will try and copy as well, If i can get a good user base on the forums soon then there wont be much reason for them to go with other companies
Posted by Andrew, 01-13-2003, 02:14 AM
Traces to ripplehost.com don't seem to be going to NAC though. What's up with that?
Posted by mrzippy, 01-13-2003, 02:15 AM
I think there's plenty of customers who will be attracted to this kind of thing.. the price is the catch. There are MILLIONS (ok, maybe hundreds of thousands) of customers who will be looking for entry-level hosting just like this.
Posted by Alan - Vox, 01-13-2003, 02:16 AM
RippleHost.com is on another server on a different network so if nac is down people can still access ripplehost.com to find out whats wrong.
Posted by Andrew, 01-13-2003, 02:19 AM
Our servers are housed in the Net Access Data Center which features FM-200 Fire Suppression, Multiple UPS Systems, Backup Diesel Generators and 24-7-365 Network Operations staff."
Posted by Alan - Vox, 01-13-2003, 02:21 AM
whats that face for?
Posted by Andrew, 01-13-2003, 02:24 AM
I think you edited your post to clear it up (either that or I misread), but I was just wondering. I'm actually not trying to take you to task or anything...I'm honestly quite interested in what you are doing here.
Posted by Aussie Bob, 01-13-2003, 02:32 AM
Hardly think it's innovative or anything. Cheap $10/yr [$5/yr now] hosting + forum is hardly breaking any new ground. If anyone has copied anything, ripplehost has copied us by using the forum as the main site. Anyways, here's hoping it does well and makes good money.
Posted by OJI, 01-13-2003, 05:32 PM
lol - i thought i detected a hint of resentment in your earlier posts Bob nothing malicious - just somthing there. anyway - somone was going to do it sooner or later. I think I might
Posted by Alan - Vox, 01-13-2003, 05:38 PM
Thats just business... if someone else has a good idea then theres nothing wrong with adopting that idea. Hey im sure I was offering reseller accounts before httpme
Posted by KualoJo, 01-13-2003, 05:59 PM
Agreed. Kinda detected that in a few posts.
Posted by MCHost-Marc, 01-13-2003, 06:13 PM
I think its not for any hosting company to judge how their competitor(s) runs his/their business(es).
Posted by The3bl, 01-13-2003, 06:52 PM
Didn't a company called CyberWings try this already? Oh well good luck with it.
Posted by Alan - Vox, 01-13-2003, 07:30 PM
Im pretty sure they were probably offering a lot more space and bandwidth, and were meant to be offering support as well.
Posted by SoftWareRevue, 01-13-2003, 08:01 PM
I haven't said this for a while, Marc, but . . . . . . . . . I agree. Good luck Alan!
Posted by Alan - Vox, 01-13-2003, 08:07 PM
Thank You SofWareRevue
Posted by AussieHosts, 01-13-2003, 09:05 PM
I never did steal your FAQ either Alan. ;-) Gary
Posted by Aussie Bob, 01-13-2003, 10:30 PM
Who's judging?? It's called "discussion". I've never viewed anyone around these parts as my "competitor" too.
Posted by Aussie Bob, 01-13-2003, 10:32 PM
Thanks. unless they have trademarked it
Posted by AussieHosts, 01-13-2003, 10:34 PM
I have never understood that line...other than to disagree with it. :-) Gary
Posted by Aussie Bob, 01-13-2003, 10:38 PM
Disagree with it all you like Gary. Not my problem. I just don't view other companies around here as my competition. I don't have any competitive rivalry with them, in the strict sense of "competition". We're doing our thing and are very successful at it. Others are doing their thing and hope they're doing well too. We have a fast growing client base and have some exciting innovations coming up this year. Plenty of fish in the ocean mate. Now get me on a tennis court, and that's another matter.
Posted by The3bl, 01-13-2003, 10:44 PM
quote: -------------------------------------------------------------------------------- Originally posted by Aussie Bob I've never viewed anyone around these parts as my "competitor" too. -------------------------------------------------------------------------------- We are all competitors, we try to keep it only a friendly level, but face it we are all trying to get customers and grow our business. As long as someone is not doing guerrilla marketing tactics on each other I think we are alright. Alan I thought that was what Cyberwings was all about, a hosting community where volunteers helped new people out etc... and the whole thing was set up on a IRC channel rather than a forum.. I could be wrong because I never bothered to check into it that much. Bob I knew someone would come along and try your idea of the forum out. Just have to take it as flattery.
Posted by AussieHosts, 01-13-2003, 10:47 PM
Yes, I know all that. But I still don't see how you can say "nobody here is our competitor". You wouldn't be prostituting yourself in the same Hosting Request threads if we weren't. Of course we're all competitors...that's a given. Implying that it's not can only mean one thing to me...and that's that you think yourself to be above the competition if not part of it). Or, are you below it Bob? Gary
Posted by Alan - Vox, 01-13-2003, 10:47 PM
I dont think i ever looked at the cyberwings site, read enough about them here lol.
Posted by Aussie Bob, 01-13-2003, 10:58 PM
I don't respond to requests in that forum because you're there. Hardly call it "prostituting" too. Someone makes a request - I post an offer. I love the dynamic nature of such a marketplace and believe that community driven marketplaces offer great value for the client and vendor. I respond to requests in that forum, because I like the model. It's just a matter of how you look at it Gary, how you perceive it. As you said - it means "one thing to me". That's your opinion - and your understanding. The last time I checked, you're still allowed to form such opinions too. I have very regular contact with 2 other hosts on this forum. We're "competitors" in the strict sense, but there is not a feeling of "competition" amongst us. We share information that can help each other's business grow. Let me clarify this situation for you - I have no competitive rivalry with my "competition".
Posted by AussieHosts, 01-13-2003, 10:59 PM
I did. On the hosting side of things, I believe they were on to something. I think two things ruined them...moving in to the reseller/multidomain area and the CEO's personal spending habits. You will find with RippleHost Alan that it is certainly possible to maintain low costs and efficient services. Cheers Gary
Posted by Aussie Bob, 01-13-2003, 11:03 PM
There are actually many sites out there that are now using the .COMmunity approach. Innovation is its own reward.
Posted by AussieHosts, 01-13-2003, 11:12 PM
That's right. Hence my posts. But there are some things that are, like I said, a given. And one of those is that we're all competitors. You agree? Gary
Posted by Aussie Bob, 01-13-2003, 11:32 PM
Not according to my understanding and perspective, which I hold almost sacred. It depends on how you translate and understand the words "competitor" and "competition". I do not consider any other providers of reseller/multiple domain hosting, as rivals. I do not wish to defeat them. I do not feel we are opposing contenders. You perceive my understanding and approach as arrogance, yet it is intened in the spirit of friendship and goodwill. Therefore - I feel no competitive rivalry with my "competition".
Posted by Alan - Vox, 01-13-2003, 11:36 PM
Maybe because you are doing better than most people around here at the moment. If your business wasnt doing well you would probably see things differently.
Posted by AussieHosts, 01-13-2003, 11:43 PM
Nope. If I considered you arrogant I wouldn't even bother replying to your posts Bob. Ignorance would probably be a better word, but even that is not the point I was making. You have said on a number of occasions that you "never viewed anyone around these parts as my competitor", and it makes no sense to me unless you don't think others can compete. Cheers G
Posted by Aussie Bob, 01-13-2003, 11:59 PM
If only life was that simple and easily comprehended. Gary - I answered your question with great detail, yet you don't understand. That's quite ok. No universal law that says you have to understand my views. We're all very complex creatures and need to understand and respect another's view/beliefs, no matter how difficult they are for us to comprehend. Unless you believe that your understanding should be my understanding?? Therefore - "I feel no competitive rivalry with my competition. Is that ok for me to have that view, Gary?? Is my view wrong?? Is your view right??
Posted by AussieHosts, 01-14-2003, 12:11 AM
You are the one quoting from a dictionary Bob. I'll leave it at that. You'll understand one day. Gary
Posted by Aussie Bob, 01-14-2003, 12:15 AM
Of course. Maybe it's you that need to understand?? Unless your understanding defines my reality?? Last edited by Aussie Bob; 01-14-2003 at 12:23 AM.
Posted by Alan - Vox, 01-14-2003, 12:39 AM
that means you think we are competitors... but you dont feel any rivalary towards us because you are doing well, if you woke up tomorrow and found that you were losing more customers than you were getting new ones and threads like this one were about leaving httpme for another host then im pretty sure you would look on us differently.
Posted by Aussie Bob, 01-14-2003, 01:00 AM
We do compete in the same marketspace, but I just don't view my "competitors" as rivals or enemies. Quite the opposite infact. That's hypothetical and I hope it doesn't ring true.
Posted by Andrew, 01-14-2003, 01:05 AM
Well, Bob, if it's any consolation, I grasp what you're trying to say and feel exactly the same way. You aren't the only one.
Posted by Aussie Bob, 01-14-2003, 01:17 AM
I should clarify that my above statement applies to everyone except lightnin.
Posted by Andrew, 01-14-2003, 01:25 AM
LOL
Posted by mdrussell, 01-14-2003, 05:50 AM
Agreed, but I also agree with Alan's and Gary's stance that we are competitors - if we weren't, we would post special offers on this forum, we wouldn't reply with quotes and we wouldn't have URL's / hosting information in our signatures. We are competitors, we just do not compete in the same way that people might normally expect of competitors. I personally think its great that we can maintain good links with each other even though we are competitors.
Posted by johnnycs, 01-17-2003, 01:04 AM
Willard, did you decide to stay or move on?
Posted by fcsnc, 01-17-2003, 02:55 PM
Just spent a *while* reading this whole thread, and I'm moved to post this note for no reason other than to compliment everybody on the civility of it.
Posted by gafan, 01-17-2003, 05:13 PM
HTTPME.COM are worth every cent. Trust me. I had a very bad experience this week. The previous provider I was using had serious bind problems. And, although I can't prove it, I suspect there may have been something from with Cogent to London and Cogent to Manchester. Rob @ httpme.com has answered literally two dozen support tickets and helped me transfer over many websites and one which is a real monster in size. Also, httpme.com's backbone, nac.net, is far superior IMHO then Cogent. Regards
Posted by mdrussell, 01-17-2003, 05:19 PM
Not to put down HTTPme in anyway - as they are a great group of guys and I have every respect ofr them, but you won't find any Cogent transit in the UK.... Glad you're happy with them.
Posted by gafan, 01-17-2003, 05:20 PM
Don't rackshack use Cogent?
Posted by mdrussell, 01-17-2003, 05:23 PM
Yes they do (only to a limited extent I believe now) - but that would only be for bandwidth in the US. As Cogent don't own any trans-Atlantic fibre, you'd be transferred through peering to a different provider to the UK. I know BT had some DNS problems which did cause some inaccesibility problems for a short time with us until we modified some things on our end - so that could have been it.
Posted by gafan, 01-17-2003, 05:25 PM
DNS outages. This week by any chance?
Posted by mdrussell, 01-17-2003, 05:28 PM
Nope - it was quite a while ago, September 2002 if I recall....
Posted by gafan, 01-17-2003, 05:30 PM
Had major DNS outages this week from both Freeserve ADSL, Pipex ADSL, Zen ADSL, BT Dialup.
Posted by MarkChen, 01-17-2003, 07:54 PM
It's called marketing, in certain it is public relations. For sure most of them are decent guys. But some just want to create the appearance that they are decent guys. If you are going to run a business you'd better learn this fast.
Posted by imitech, 01-17-2003, 09:53 PM
Ive got Pipex ADSL and didnt have any problems this week been pretty good, could depend on where you are located. Im in Manchester (UK)
Posted by Aussie Bob, 01-17-2003, 10:53 PM
It's called being decent and friendly. I am in regular communication with several hosts in our field. Spent an hour on the phone with one last week, going over the whole industry etc. They asked for help - I gave it. I don't feel competitive towards them. I don't feel the need to beat eachother. It's not a simple situation to understand. But Mark's opinions are just that, and he's quite entitled to have them and express them. Of course, he doesn't have 6 warning points with 26 posts for nothing.
Posted by Aussie Bob, 01-17-2003, 11:16 PM
Thanks. I've learned hard lessons from the past that it's not a good idea for me to personally view other hosts as competitors. Especially hosts that you regulary interact with with in forums such as this.
Posted by AussieHosts, 01-17-2003, 11:29 PM
Why would you do that in a thread where things are being kept civil Bob? You're just inviting trouble. Gary
Posted by Aussie Bob, 01-17-2003, 11:31 PM
Just expressing my opinion like he freely expresses his.
Posted by MarkChen, 01-17-2003, 11:47 PM
wow! nasty bob must have a guilty conscience that makes him think my comment might require him to defend himself. but then again, he was the only poster in the thread to criticise another host - but according to nasty bob, it wasn't criticism, it was all "IMO", so that makes it ok
Posted by Rochen, 01-17-2003, 11:53 PM
Mark, I think you have made your opinion of Bob fairly clear; you have posted it in several threads now. Wouldnt it be better if you have any sort of personal issue with Bob, that you take it to email ( I doubt Bob would waste his time replying, however it may cut down on the junk around here) or simply dont comment?
Posted by Aussie Bob, 01-18-2003, 01:13 AM
Nah, I kinda like "Nasty Bob".
Posted by NexDog, 01-18-2003, 01:47 AM
Me too.
Posted by Aussie Bob, 01-18-2003, 02:04 AM
It has that edgy feel about it. Don't be messing with "Nasty Bob" now.
Posted by Rochen, 01-18-2003, 02:07 AM
I can just see it, all the Nasty Bob clones joining up to form the Nasty Bob Mafia Everyone always knew HTTPme was just a cover
Posted by AussieHosts, 01-18-2003, 03:39 AM
http://dictionary.reference.com/search?q=nasty Gary
Posted by Aussie Bob, 01-18-2003, 04:09 AM
Still sounds good Gary.
Posted by Samuel, 01-18-2003, 04:13 AM
The post count has Aussie Bob in the lead with 24 posts within this thread, Alan following a close second with 20.
Posted by Aussie Bob, 01-18-2003, 04:15 AM
1 more for Aussie Bob.
Posted by MarkChen, 01-18-2003, 04:55 AM
I made a post directed at a poster who believed that this thread was about friends chatting rather than business people conducting marketing and public relations, a post that did not mention Nasty Bob, and Nasty Bob quoted and commented on my post. Are you saying I should not respond to Nasty Bob when he quotes and comments on my posts? It really is quite funny, Nasty Bob criticises a competitor (as he has a long history doing) but tries to pretend it wasn't criticism, it was just negative comments about the competitor's business Then, he tries to pretend they are not really competitors, they are just in the same business, with the same product, targeting the same market segment, using the same marketing strategies, and targeting each other's customers I realise Nasty Bob is targeting the lonely people who like to look at his family photos and hear about the dirty nappies, but with this kind of spin it seems he is also going for the gullible as well! Anyway it is noble of you to request that I do not respond to Nasty Bob when he quotes and comments on a post I make that does not mention him. What is the exact set-up here anyway? Is it "Nasty Bob always has the last word"?
Posted by Aussie Bob, 01-18-2003, 06:13 AM
LOL. Nasty Bob this and Nasty Bob that. I actually like it. So brave of you troll from the safety of your anonymous username too. 6 warning points from 28 posts too. That's impressive to say the least. Loved the part about the lonely people and dirty nappies too. Made me chuckle. Good entertainment. Let me send you some money for entertaining me. I think this thread can be closed up.
Posted by SoftWareRevue, 01-18-2003, 06:23 AM
Tim??? Is that you???
Posted by Aussie Bob, 01-18-2003, 08:18 AM
sprung!! Nothing gets past Dennis.
Posted by RH Robert, 01-18-2003, 11:40 AM
Something about this reminds me of Janet Jackson... who's that with those nasty girls? Nasty Bob! Now play nice children
Posted by Aussie Bob, 01-18-2003, 11:44 AM
Nasty nasty oh you Nasty Bob!!!
Posted by Alan - Vox, 01-18-2003, 12:17 PM
I think this thread is completel off topic now, any mods reading here to close it?
Posted by Aussie Bob, 01-18-2003, 12:30 PM
Already asked them to do this a couple of hours ago.
Posted by SoftWareRevue, 01-18-2003, 01:10 PM
It was off topic about eight or nine pages ago.

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