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MySQL server has gone away




Posted by mogsub, 09-04-2008, 08:02 AM
Hi, I have a dedicated server that I run a video hosting site. Sometimes when people upload files I get the error MySQL Query Error: xxx SQL error: MySQL server has gone away SQL error code: 2006 Date: xxx I have searched the internet and found that most people change the max_allowed_packet I changed it also to something like 32MB but still sometimes I get this error. Why does this happen? What else do you suggest me to change? Thank you

Posted by superprogram, 09-04-2008, 12:33 PM
go to phpmyadmin and click on status (or issue the command 'show status') what all entries do you see in red?

Posted by mogsub, 09-04-2008, 01:45 PM
I have the following in red: Handler_read_rnd Handler_read_rnd_next Created_tmp_disk_tables Opened_tables thanks

Posted by Jonathan Kinney, 09-04-2008, 01:49 PM
I was wondering what version of MySQL you were running. Other server specs and OS specs could help as well. I know I have seen that error with much older systems, but it has been a while.

Posted by Jonathan Kinney, 09-04-2008, 01:56 PM
Also, from what I am guessing, your clients are using a PHP script to upload files, is that correct? If so, what version of PHP, and what PHP commands are you using to open a MySQL connection? There are all kinds of possible reasons for this error, just trying to get a bit more info just in case I can help.

Posted by koolcards, 09-04-2008, 03:51 PM
I don't recall seeing that error before but found this link that describes it pretty well. (too much info to post the entire thing here): http://dev.mysql.com/doc/refman/5.0/en/gone-away.html It sounds a lot like either the "wait_timeout" value (particularly when your clients are connecting from a WinDoze OS) or, as you mentioned, the "max_allowed_packet". The text also describes some ways of troubleshooting the problem. Good luck.



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