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[Urgent Help] my server suspended because of spam




Posted by Tim G, 09-04-2008, 04:56 AM
Hi, I'm got spam report a week ago, after i created a test account for someone. I closed the account immediately but the spam reports didn't stop. Today, because of that reports my server has been suspended. I checked again and again but i don't host the domain in the spam report. There is a mistake. How can explain or solve this ? My service provider is RapidSwitch.

Posted by brianoz, 09-04-2008, 06:44 AM
Get the server provider to check the machine themselves, and/or demonstrate that you don't host the domain in question.

Posted by Tim G, 09-04-2008, 07:21 AM
Server is unmanaged. I found the spammer's account. I was suspended a week ago but how can he/she still send spam ? I enabled smtp tweak and going to delete spammer's account completely. Is there anything else to do about this ?

Posted by brianoz, 09-04-2008, 08:10 AM
There are various ways, all of them devious, so I'm not sure. Unless something was in crontab? Don't know if that gets suspended with the account. But deleting is a great idea, as is "chown root /home/spammer; chmod 0 /home/spammer" SMTP tweak is a great idea. I'd also install CSF (www.configservers.com/cp/csf.html) and consider running suphp.

Posted by Tim G, 09-04-2008, 08:51 AM
No, i can't find any cronjob record related with spammer's account. Really weird. May be these mail was rejected or something else and resend after a while. I don't know. I'm looking to CSF now. Thanks for help.



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