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iMac email receive problem...




Posted by Dawizz, 08-17-2008, 10:48 PM
Hi Guys, I have a customer who has an iMac using Entourage and is unable to receive any emails, they are able to send emails, the settings that are used are: Outgoing mail.customersite.com port 26 Incoming mail.customersite.com port 110 Emails that are sent arrive without a problem, sorry I am not familiar with iMac’s, so is there anything else that needs to be done??? Does anyone have any suggestions??? Thanks

Posted by SSHocker, 08-17-2008, 10:53 PM
I always have the most mail problems with MAC customers too :p Wonder if they have SSL on account preferences >> advanced tab .. make sure SSL is not check

Posted by pooprscooper, 08-17-2008, 11:10 PM
can you elaborate on what kind of problems? I am currently having problems with Mail.app sending invalid packets.

Posted by Dawizz, 08-19-2008, 07:25 AM
No they don’t have SSL on. Any other suggestions???



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