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Not receiving mail from Brinskter.. Strange email behavior.. help !
| Posted by ramystyle, 11-05-2007, 07:07 PM |
| Hi,
I have the latest whm/cpanel version installed.
I also have assp deluxe installed.
Here's my problem: I have a client that is having problems with his emails account. When someone sends him a mail from Brinkster.com, a rebound error is received:
This only happens to that specific client. I tried sending a brinkster email to another account on the server, and it works fine. The problem only happens with that specific client..
Any idea why ?
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| Posted by david510, 11-05-2007, 08:45 PM |
| Check if the IP 65.182.109.76 is blocked on your server.
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| Posted by ramystyle, 11-05-2007, 11:09 PM |
| Hi,
I verified and that ip is not in our blocked list..
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| Posted by david510, 11-05-2007, 11:27 PM |
| Try setting reverse dns for your IP 70.50.253.16 pointing to your hostname.
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| Posted by ramystyle, 11-06-2007, 12:18 AM |
| Still doesn't work..
This client is a reseller and I noticed that the same error occurs on all of his accounts only.. It's very strange..
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| Posted by david510, 11-06-2007, 01:28 AM |
| I see reverse dns is not set for the IP 70.50.253.16
http://iptools.com/dnstools.php?tool...a=70.50.253.16
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| Posted by ramystyle, 11-06-2007, 06:30 PM |
| I don't quite understand what you mean.
My ip address is not 70.50.253.16 (Where did u get this address?)
And I don't think it is related with my IP because my client does not have the same Ip as me and we both cannot send email from brinkster.net to that specific account..
I appreciate your help
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| Posted by david510, 11-06-2007, 08:43 PM |
| From the error log I see the email id ramy@kellyetcie.com. So I though though this would be your receiving mail id.
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| Posted by ramystyle, 11-06-2007, 09:32 PM |
| Hi david510,
It is the receiving email but it's the wrong ip..
I was able to retreive the full header error.. maybe this will help.. here it is:
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| Posted by ejump, 12-30-2007, 11:20 PM |
| After install ASSP there was no email from particular domain names.
Below how I resolve problem.
I check ASSP LOG ANALYZER found many lines of the following.
- Connection from [my-ISP-IP]:33439 denied by denySMTPConnectionsAlways: 165.21.0.0/16
The above is my ISP's IP address, so all email from the above IP were block.
How I resolve?
- Access ASSP Web Interface, look for denySMTPConnections
- found blockip.txt, then tag # the following
# 165.21.0.0 165.21.255.255
# 165.229.0.0 165.229.255.255
- I also added my ISP domain name in
"Do Not Limit Different IP's For These Domains* (maxSMTPdomainIPWL)"
- Later did some testing, all test email came in.
I also turned off "Limit Number of IP's Per Domain (maxSMTPdomainIP)".
Reason: I feel that this is bad, there are so many ISP email provider, I can't be entering all their domain names one by one in "maxSMTPdomainIPWL"
I wonder what is the rational behind this blocking function? It may block spammer who use ISP account for spamming but there are also valid email users in those ISP. So I think it is bad idea to use "maxSMTPdomainIPWL".
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