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when accessing sites cpanel showing blank page




Posted by sint, 09-03-2007, 06:12 AM
when accessing sites cpanel showing blank page this problwm occures when accessing any site on the server what is the solution i restarted the cpanel and the problem still and the cpanel stopped working any help please

Posted by david510, 09-03-2007, 06:32 AM
Are you getting default cpanel page when accessing the sites? If yes, check if the sites are assigned to the correct IPs. The IP in the zone file and the httpd.conf file should be same for the domains.

Posted by debug26, 09-03-2007, 11:15 AM
Contact cPanel support they will fix this issue immediately. I faced same problem and cPanel support fixed it within an hour.

Posted by Tech4server, 09-03-2007, 12:44 PM
i am thinking this is an resource issue , check if you have enough free RAM available . Also run /scripts/upcp if you have enough memory .

Posted by SparkSupport, 09-03-2007, 02:11 PM
There are mainly two reason's for this "cpanel page showing issue". 1) The apache configuration files got corrupted or missing the entries for your domains. 2)The IP address in apache conf file and DNS are different. Please check these Last edited by SparkSupport; 09-03-2007 at 02:26 PM.

Posted by Tech4server, 09-03-2007, 02:18 PM
1) If its missing the enries for the domains , cpannel will work 2) the ip address is wrong also the cpanel will work . only problem would be the site showing the cpanel default page and NOT cpanel showing a blank page .



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